Terms of Service

Welcome to Kickilo (“we”, “us”, “our”), owned and operated by MIDSET LTD. These Terms of Service govern your use of kickilo.uk and any purchases made through our website (the “Services”).

By accessing or purchasing from our website, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Refund & Returns Policy. If you do not agree, please do not use our Services.

1. Access & Eligibility

By placing an order, you confirm that you are at least 18 years old or accessing the site under parental supervision.
You agree to provide accurate, complete, and current contact, billing, and shipping information for all orders.
You are responsible for maintaining the confidentiality of any personal account details.

2. Products & Descriptions

We make every effort to display product details, descriptions, and images (including furniture finishes, colours, and dimensions) as accurately as possible.
Minor variations may occur due to screen settings, lighting during photography, or manufacturing batches.
We reserve the right to modify, limit, or discontinue any product at any time without prior notice.

3. Orders & Pricing

By submitting an order, you make an offer to purchase products under these terms.
We reserve the right to accept, decline, or cancel any order for reasons including product unavailability, errors in pricing or product information, or suspected fraudulent activity.
If an order is canceled after payment has been processed, a full refund will be immediately issued back to your original payment method.
All purchases made on kickilo.uk are intended for personal, non-commercial end-use only and not for unauthorized resale.

4. Prices, Currency & Billing

All prices and total amounts are displayed and charged in British Pounds (£ / GBP).
The total price shown at checkout includes applicable taxes and free delivery within the UK. There are no hidden fees.
You authorize us to charge your selected payment method (e.g., Visa, Mastercard, Apple Pay, PayPal) for the total amount of your purchase.

5. Shipping & Delivery

Orders are dispatched and delivered in accordance with our Shipping Policy:

Handling Time: 1 – 3 business days (Monday to Friday).
Transit Time: 5 – 10 business days.
Total Estimated Delivery Time: 6 – 13 business days.
Shipping Fee: Free Shipping (£0.00) on all UK orders.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy. We offer a 30-day return window for unused items in their original packaging. Nothing in these Terms affects your statutory consumer rights under applicable UK protection laws.

7. Intellectual Property

All content available on kickilo.uk—including text, graphics, product images, logos, headers, and code—is the property of MIDSET LTD or its content suppliers and is protected by UK and international copyright laws. Unauthorised reproduction or distribution is strictly prohibited.

8. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose or to violate any local, national, or international regulations.
To transmit malicious code, viruses, or harmful scripts.
To collect or track personal information of other users without consent.
To disrupt or bypass the security features of the website.

9. Disclaimer of Warranties & Limitation of Liability

Except as expressly required by law, our site and products are provided on an “as is” and “as available” basis.
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any statutory rights under UK consumer protection laws.
To the maximum extent permitted by law, the liability of MIDSET LTD for any claim shall not exceed the amount paid for the relevant order.

10. Governing Law & Jurisdiction

These Terms of Service, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to update or replace any part of these Terms of Service at any time. Any changes will be effective immediately upon posting to this page.

12. Business & Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Trading Name: Kickilo
Legal Entity: MIDSET LTD
Company Registration Number: 17407016
Registered Office Address: Unit A 82 James Carter Road, Mildenhall, Bury St Edmunds, Suffolk, IP28 7DE, United Kingdom
Email: [email protected]
Phone: +44 7828785030
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM (GMT)